Bilingual Office Administrator

Full Time, Part Time
Posted 6 months ago

Therapy Smarts is looking to hire a full time bilingual Office administrator who will play an integral role in the customer service and organizational strength of our company.

About Us: Therapy Smarts, Inc is a therapist owned private pediatric outpatient clinic providing SLP, PT, and OT services to children of all ages.

Why choose US: Imagine practicing therapy the way YOU want…surrounded by passionate colleagues, strong office support and a culture that lets you put the client first. Joining Therapy Smarts means your experience and expertise will be valued. Opportunity to not only “love what you do” but to “do what you love” by creating a path for you to specialize in the areas that interest you the most. At Therapy Smarts we take your passion and make it happen. Be a part of the team which values teamwork as well as individual team member goals and have an Opportunity for growth within the company.

We are a fast growing practice offering competitive compensation and flexible schedules, perfect for therapists with families. As a part of our dynamic team, all of our employees enjoy a FUN work environment where you can collaborate with top notch therapists!

Benefits that set us apart– Exceptional earnings potential! One of the best you will find.

  • Competitive salary with frequent bonus opportunities
  • Flexible scheduling – allowing great work-life BALANCE
  • Paid time off for federal holidays,  PTO, Birthday, and sick time
  • Paid week of shut down during Christmas- New year
  • Health, Vision, and dental insurance to full time employees
  • 401K to full time employees
  • Yearly performance BONUS
  • Referral BONUS
  • Fun, multi-disciplinary setting with supervision and mentorship programs
  • Positive company Culture
  • Part of a work family that values their employees.
  • Unlimited growth Opportunities- Opportunity for Leadership & Management positions and professional growth
  • Trainings in areas of interest
  • Comprehensive new hire training

Qualities that fit this opportunity

  • Fantastic problem-solving skills
  • Motivated by targets and goals
  • Stable work history and attendance
  • Enjoys working with numbers
  • Detail-oriented
  • Highly organized and persistent
  • Excellent written and verbal communication skills
  • Strong computer skills including Microsoft Excel and Google Sheets
  • Claim collection experience
  • Experience verifying commercial insurance benefits
  • High energy, drive, and sense of responsibility
  • Strong organizational and time management skills
  • Excellent computer skills including- good typing speed, working knowledge of Microsoft Office and excel needed.
  • Good communication and networking skills is a must.
  • Spanish speaking is required

Key Responsibilities

  • Requesting doctor orders.
  • Setting up new patient appointments for therapists.
  • Handling of office email/faxes and communicating to therapists.
  • Filing patient paperwork as necessary.
  • Billing for company therapists. (Training to be provided
  • Review and process paid/not paid claims from commercial insurance companies
  • Maintain claim reporting
  • Create and maintain systematic claim follow up processes
  • Creating medical necessity letters for claim disputes/appeals/Complaints
  • Coordination with front office staff on patient benefits and insurance coverage provided
  • Resubmission of Not Paid & Rejected claims
  • Check claim information for accuracy
  • Verify commercial insurance benefits as needed via portal or phone call
  • Communicate benefits to parents as needed
  • Other duties, as assigned

Take the next steps to a new opportunity and a new career. Let Therapy Smarts inspire you to work hard, succeed and create miracles for our clients, together.

Job Features

Salary Range

$31,000.00 - $45,000.00 per year


Bilingual Office administrator

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